Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email.
Please note that processing times may vary slightly during peak seasons or due to high order volume.
Shipping Rates & Delivery
Free Shipping
We offer free standard shipping on orders over $100 USD to customers in:
- United States
- Canada
Standard Shipping (Under $100 USD)
For orders below $100 USD, shipping fees will be calculated at checkout based on your location and selected shipping method.
International Shipping
We ship worldwide. Shipping costs and delivery times vary depending on destination and will be calculated at checkout.
Estimated Delivery Times
- United States: 5–8 business days
- Canada: 3–7 business days
- International: 5–10 business days
Please note that these are estimated delivery times and may vary due to customs, weather, or carrier delays.
Tracking
Tracking is available for most orders. Once your order has shipped, tracking details will be sent via email.
Please note that some lower-cost shipping options may not include tracking.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are not included in the item price or shipping cost and are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.
If you notice an error, please contact us as soon as possible. We will do our best to assist before the order is shipped.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact us. We will assist you in opening an investigation with the carrier.
Contact
If you have any questions about shipping, feel free to contact us at any time.